Engineers (Various Roles)

• Dealing with customer enquires with a focus on enquires require a level of technical discussion. This includes off-site customer visits and occasional overseas travel.
• Accurately entering customer information, product information, and pricing into the database.
• Producing invoices, entering orders, and making product purchases.
• To review and report on bearing quality issues and failures. Reporting internally to the Operations Manager and Quality Engineer, but also to suppliers and customers.
• To inspect and measure products.
• To produce inspection criteria for products when required.
• To understand customer requirements and produce a well-defined specification for a product to suite.
• Advising on sales prices and mark-ups under special cases such as higher volume or prototyping.
• Offering guidance and structure to engineering projects and product development to the engineering and sales team.
• Producing drawings Datasheets and CAD renders for a range of uses including Manufacture drawings, customer's technical documentation, and instruction manuals.
• Producing reports and calculations including Bearing Life, Bearing Stiffness and torque, Bearing fits, and Finite Element Analysis. Discussing these results with customers and understanding the limitations of these calculation methods.
• Participating in meetings including Internal Sales meetings, Customer meetings, Technical meetings, and supplier meetings as required.